Privacy Policy — Loungera Kiosk
Effective date: June 23, 2026 · Last updated: June 23, 2026
This Privacy Policy explains how Loungera ("Loungera", "we", "us", or "our") collects, uses, and protects information in connection with the Loungera Kiosk mobile application (the "App").
Loungera Kiosk is a staff tool intended for authorized resort operators. It is not a consumer app and requires an active Loungera account to sign in. By using the App, you agree to this Privacy Policy.
1. Who this policy is for
The App is used by resort and beach-club staff ("Operators") to rent loungers, check in guests, and encode NFC wristbands. Where the App processes information about a resort's guests, we act as a data processor on behalf of the resort (the "Resort"), which is the data controller responsible for that information.
2. Information we collect
a. Operator account information
- Username and the credentials used to sign in.
- Authentication tokens issued after sign-in.
- Operator settings such as PINs used to gate administrative actions.
b. Guest and rental information (entered by Operators)
- Guest name and rental details (zone, lounger/unit, table).
- Rental status and related records.
c. NFC / wristband data
- Data written to and read from NFC wristbands to identify and validate a rental.
d. Device and technical information
- Basic device and app information needed to operate the App, diagnose errors, and maintain security.
The App does not collect precise location (GPS) and does not use the App to serve advertising.
3. How we use information
We use the information to:
- Authenticate Operators and secure access to the App.
- Create, manage, and expire lounger rentals.
- Encode and validate NFC wristbands.
- Display loungers, rentals, and unit alerts.
- Provide support, maintain reliability, and improve the service.
- Comply with legal obligations.
4. How information is shared
- With the Resort: rental and operational data is made available to the Resort account that owns it.
- With service providers: our backend is hosted on cloud infrastructure (Amazon Web Services). Providers process data only to deliver the service.
- For legal reasons: when required by law or to protect our rights, users, or the public.
We do not sell personal information.
5. Data retention
We retain information for as long as needed to provide the service and as required by the Resort's agreement with us, then delete or anonymize it. Single-day rentals expire automatically at end of day; underlying records may be retained for operational and legal purposes.
6. Security
We use reasonable technical and organizational measures to protect information, including authenticated access, PIN-gated administrative actions, and encrypted communication with our servers. No method of transmission or storage is completely secure.
7. Children's privacy
The App is intended for use by adults in a professional context and is not directed to children.
8. Your rights
Depending on your location, you may have rights to access, correct, or delete personal information. Operators and guests should direct requests to the Resort that controls the data, or contact us using the details below and we will assist or route the request appropriately.
9. International users
The App is operated for a client based in Arizona, United States. Information may be processed in the United States and other countries where our service providers operate.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, provide additional notice.
11. Contact us
Loungera
Email: jose.columbie@xari.io
Phone: +1 (480) 433-1731